ERP for Freight Forwarding

Run your freight business end-to-end — from quote to closed books

Sales, CS/Operations, Finance, and HR in one platform — built for Thai import/export businesses, with gates and approvals at every key step.

Talk to UsExplore Features

All shipment types · PDPA Ready · Connected to Thai Customs & Revenue Department

Built on the standards Thai businesses rely on

  • PDPA Ready
  • DBD Lookup
  • MFA / Passkey
  • Audit Trail
  • Cloud / On-premise
The problem

Logistics operations are messier than they should be

How it works

One platform, the whole pipeline

Quote → Operate → Bill & Collect → Manage people, seamlessly in one system

  1. 01
    Sales

    Quote

    Create quotes and control cost-to-margin in one place

    Lead → Quotation → public accept link, with a pricing engine from carrier rate + surcharge + FX.

  2. 02
    CS / Operations

    Operate

    Open jobs, track shipments, handle customs docs

    Open Job → track milestones (pickup→ETD→ETA→delivery) → customs → manage B/L, AWB with blocking rules.

  3. 03
    Finance

    Bill / Collect

    Invoice, issue tax invoices, collect payments

    Billing gate (10 checks) → e-Tax invoice → staged collection → profit closing + GL.

  4. 04
    HR

    Manage people

    Payroll, social security, leave — Thai-law compliant

    Time/shift → approve leave/OT → payroll with gate + payslip + bank file → reviews/training/discipline.

Core features

Everything a freight forwarding business needs

  • Sales / CRM

    From capturing leads to closing deals and quotes

    • Lead pipeline + BANT scoring
    • Customer master + DBD lookup
    • Quotation revision + public accept
    • Pricing engine + cost/charge catalog
    • Sales report: funnel / win rate
    Learn more

  • CS / Operations

    Open jobs, track shipments, handle customs

    • Pre-Job & Job + milestone tracking
    • Air/Sea import (HAWB/MAWB, MBL/HBL)
    • Thai customs + HS code
    • Document mgmt + QR verify
    • Tracking 17track / Aviation
    Learn more

  • Finance

    Billing, tax, collection, and closing

    • Billing gate (10 checks)
    • Credit management + credit hold
    • Collection + promise to pay
    • e-Tax invoice (Revenue Dept.)
    • Profit closing + GL + WHT/VAT
    Learn more

  • HR

    Manage people, compliant with Thai labor law

    • Employee master (versioned)
    • Attendance & shift + period lock
    • Leave & OT, 3-level approval
    • Payroll + payslip + bank file
    • Performance / training / discipline
    Learn more

  • Governance & Security

    Secure, auditable, and compliant

    • Automatic anti-fraud detection
    • PDPA: DSR / consent / data masking
    • Temporary privileged access
    • Audit trail + immutability
    • In-app AI Chat assistant
    Learn more

  • Platform / Admin

    Data foundation, access, and integrations

    • Reference data (ports/airports/currency)
    • RBAC ~320 permissions + templates
    • Integrations + API key + SMTP
    • Dashboard & notifications
    • Setup wizard
    Learn more
Features across every domain

Every feature you need
to run logistics operations
with precision

IAXO brings every tool — from quoting to operating to closing — into one platform. Click any feature to see full details.

Explore Features
BANT scoring
Pipeline NEW→QUOTED
Convert to quote
Leads
Auto DBD lookup
Owner assignment
Credit & limit
Customer Master
Section / line item
Revision history
Public accept link
Quotations
Carrier rate
Surcharge
Exchange rate
Pricing
Cost catalog
Approval workflow
Profit markup
Cost & Charge
Funnel
Win rate
Campaign ROI
Sales Reports
Pre-Job & Job
Milestone tracking
Claims
Jobs
HAWB / MAWB
MBL / HBL
DO release
Air / Sea Import
Customs entry
HS code
Duty / VAT
Customs
B/L, AWB
Packing list
QR verify
Documents
17track
Aviation live
Realtime status
Tracking
Gate checks
Block conditions
Auto-hold
Blocking Rules
10-point billing gate
Invoicing
WHT / VAT
Billing
Credit limit
Credit hold
Aging
Credit
Promise to pay
Dunning
Lower DSO
Collection
e-Tax (RD)
Tax invoice
Credit note
e-Tax Invoice
GL
Profit closing
WHT / VAT
Profit Closing
Versioned record
Employee docs
Org structure
Employees
Check-in scan
Shift roster
Period lock
Time & Shift
3-tier approval
Leave balance
OT request
Leave / OT
Payroll calc
Payslip
Bank file
Payroll
E-Certificate
Courses
Discipline case
Training & Discipline
Auto detection
Anomaly alert
Close fraud paths
Anti-fraud
DSR
Consent
Data masking
PDPA
Temporary access
Approval
Auto-expiry
Privileged Access
Immutable log
Every action
Trace back
Audit Trail
In-app AI chat
Q&A on data
Decision support
AI Assistant
Ports / airports
Currencies
Thai geo
Reference Data
~320 permissions
Templates
Roles
RBAC
API key
SMTP
Webhook
Integrations
KPIs
Notifications
Widgets
Dashboard
First-run setup
Defaults
Onboarding
Setup Wizard
Why IAXO

Advantages competitors don't have

  • Gates / approvals at every key step

    Every status change has conditional checks and approvals — fewer errors, less room for fraud.

  • Deepest Thai localization

    DBD, Thai Customs, e-Tax RD, WHT/VAT, social security, labor law, Thai addresses — all in one system.

  • Audit & anti-fraud

    Every action logged immutably, with automatic anomaly detection.

  • Enterprise-grade security

    MFA, Passkey, encryption, fine-grained access, and PDPA compliant from day one.

Numbers that show the coverage

A system designed for real operations

See it in action

Screens designed for real work

app.i-axo.com / sales
IAXO Sales

Manage clients, quotes, and the sales pipeline in one place

Integrations

Connect the agencies and providers Thai businesses need

  • BOT
  • 17track
  • AviationStack
  • PTT
  • SMTP
  • BOTReference exchange rates
  • 17trackParcel/shipment tracking
  • AviationStackLive flight data
  • PTTReference fuel prices
  • SMTPAutomated email
Security

Secure and auditable from day one

  • PDPA CompliantDSR, consent, data masking, legal hold, retention
  • MFA / PasskeyMulti-factor auth to reduce account compromise
  • Audit TrailEvery action logged immutably
  • Role-based AccessFine-grained ~320 permissions + templates
  • Data EncryptionEncrypted in transit and at rest
  • Backup & RecoveryRegular backups, recoverable
FAQ

Frequently asked questions

What size of business is IAXO for?

From small forwarders leaving Excel behind to large organizations needing full HR and Governance — plans scale as you grow.

Which shipment types are supported?

All sea/air/land, both import and export (SI/SE/AI/AE/TI/TE), with Thai customs handling.

Can I migrate from my old system/Excel?

Yes — data import and training are part of onboarding, with a team to set you up for go-live.

View all

Ready to modernize your logistics operations?

Start with a short conversation tailored to your real workflow — our team helps from day one.

Talk to UsTalk to Sales